Posts Tagged ‘w960i media keys not working’
Sony Ericsson’s after sales service, err is not so good
December 14th, 2008 14 Comments Posted in Sony Ericsson
It has been a few months since this incident happened. Kuya Migs of migsmobile.net has been asking me to blog about this since then.
It all started when I accidentally dropped my two-month old SE W960i. The whole LCD screen was halved and the phone’s housing received terrible scratches. I immediately brought my unit to Ayala Center Cebu’s Sony Ericsson Concept Shop, the nearest Sony Ericsson service center (MemoXpress) from my apartment in Cebu City. After waiting for almost a week and paying hell lots of monies for the replacement LCD, I was able to claim my phone with it’s display in good working condition. More »
Tags: after sales service, bad customer service, illumination flex, memo xpress, memoxpress, poor customer service, poor service, service center, Sony Ericsson, sony ericsson customer service, sony ericsson service center philippines, W960i, w960i broken media keys, w960i media keys not working, walkman phone
